About our offer from Movilonia.com

What is Lobster’s offer through Movilonia.com?

It’s very simple: choose the Lobster plans that best fits your needs and enjoy triple GB until December 30st, 2023 for new customers and current customers who request a new line (or portability).

The customer will enjoy his plan with 50% off on the first three plan payments. 

You will receive, free of charge -without shipping costs- a Lobster SIM card,  and the corresponding discount during that period and a welcome gift.

How long does the Lobster promotion through Movilonia.com last?

This special offer is valid until December 31st, 2023.

What if I have another Lobster offer?

Promotions cannot be combined with each other.

However, Losbter will apply the one that is better to you.

About Lobster rates

What do Lobster’s international calling rates include?

These three plans -Small, Medium and Large- combine unlimited domestic and international calls and SMS (subject to a fair usage policy and for private use) and full speed mobile Internet in Spain as well as in these destinations:

• Spain
• United Kingdom
• Belgium
• Denmark
• France
• Germany
• Gibraltar
• Ireland
• Netherlands
• Norway
• Portugal
• Romania
• Sweden
• United States

What does Lobster’s Just Spain plan include?

This plan does not allowed internationals calls.

It allows unlimited domestic calls -subject to a fair usage policy and for private use- and full speed mobile Internet.

How often do Lobster rates renew?

Every 28 days -4 weeks- in a row.

All Lobster’s mobile plans are prepaid.

The payment of the plan is charged to a bank card that must be provided when activating the SIM card.

Is it possible to change Lobster´s plans?

Yes, you can change your plan whenever you want.

What happens if I exceed the mobile Internet limit of the plan?

You can check your GBs spend from the personal area of the Lobster website or at the Lobster app.

It is also possible to know it by dialing the sequence *100# + call key.

In case of consuming all your GBs, you will not continue browsing.

However, it is possible to switch to a plan with more GB and have data service available again.

About Lobster

What mobile network does Lobster use?

In Spain it uses Movistar network.

Outside of Spain they have agreements with multiple international operators to be able to continue providing service.

Is it possible to bring another operator’s number to Lobster?

Of course it is!

You can request a portability of any Spanish mobile number.

How much does the SIM card cost?

The Lobster SIM card is free. And there are no shipping costs either.

The only thing you pay is the price of the plan you choose.

What is Lobster’s customer service phone number?

If you have any other questions or need to talk to Lobster, you can call 1661 or 711 000 712.

If you are an existing Lobster customer, dial 712 toll-free from your line.

Lobster agents can assist you in English.